{"product_id":"the-fearless-organization-creating-psychological-safety-in-the-workplace-for-learning-innovation-and-growth","title":"The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth","description":"\u003ctable align=\"center\" border=\"0\" cellpadding=\"2\" cellspacing=\"0\" width=\"100%\"\u003e\n\u003ctr\u003e\n\u003ctd class=\"productDetailSmallElements\"\u003e\n\u003cp\u003e\n\u003cstrong\u003eBiographical Note\u003c\/strong\u003e:\u003cbr\u003e\n\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAMY C. EDMONDSON\u003c\/b\u003e is the Novartis Professor of Leadership and Management at the Harvard Business School. Edmondson, recognized by the biannual Thinkers 50 global ranking of management thinkers since 2011, teaches and writes on leadership, teams and organizational learning. Her articles have been published in \u003ci\u003eHarvard Business Review\u003c\/i\u003e and \u003ci\u003eCalifornia Management Review\u003c\/i\u003e, \u003ci\u003eAdministrative Science Quarterly, \u003c\/i\u003e and the \u003ci\u003eAcademy of Management Journal\u003c\/i\u003e. She is the author of \u003ci\u003eTeaming: How Organizations Learn, Innovate and Compete in the Knowledge Economy\u003c\/i\u003e and \u003ci\u003eTeaming to Innovate\u003c\/i\u003e from Jossey-Bass.\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003eTable of Contents\u003c\/strong\u003e:\u003cbr\u003e\n\u003cp\u003eIntroduction xiii\u003c\/p\u003e\n\u003cp\u003eWhat It Takes to Thrive in a Complex, Uncertain World xiii\u003c\/p\u003e\n\u003cp\u003eDiscovery by Mistake xvi\u003c\/p\u003e\n\u003cp\u003eOverview of the Book xviii\u003c\/p\u003e\n\u003cp\u003eEndnotes xxi\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePART I \u003c\/b\u003e\u003cb\u003eThe Power of Psychological Safety 1\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 1 \u003c\/b\u003e\u003cb\u003eThe Underpinning 3\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eUnconscious Calculators 4\u003c\/p\u003e\n\u003cp\u003eEnvisioning the Psychologically Safe Workplace 6\u003c\/p\u003e\n\u003cp\u003eAn Accidental Discovery 8\u003c\/p\u003e\n\u003cp\u003eStanding on Giants' Shoulders 12\u003c\/p\u003e\n\u003cp\u003eWhy Fear Is Not an Effective Motivator 13\u003c\/p\u003e\n\u003cp\u003eWhat Psychological Safety Is Not 15\u003c\/p\u003e\n\u003cp\u003eMeasuring Psychological Safety 19\u003c\/p\u003e\n\u003cp\u003ePsychological Safety Is Not Enough 21\u003c\/p\u003e\n\u003cp\u003eEndnotes 22\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 2 \u003c\/b\u003e\u003cb\u003eThe Paper Trail 25\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eNot a Perk 26\u003c\/p\u003e\n\u003cp\u003eThe Research 29\u003c\/p\u003e\n\u003cp\u003eAn Epidemic of Silence 30\u003c\/p\u003e\n\u003cp\u003eA Work Environment that Supports Learning 35\u003c\/p\u003e\n\u003cp\u003eWhy Psychological Safety Matters for Performance 39\u003c\/p\u003e\n\u003cp\u003ePsychologically Safe Employees Are Engaged Employees 41\u003c\/p\u003e\n\u003cp\u003ePsychological Safety as the Extra Ingredient 43\u003c\/p\u003e\n\u003cp\u003eBringing Research to Practice 45\u003c\/p\u003e\n\u003cp\u003eEndnotes 46\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePART II \u003c\/b\u003e\u003cb\u003ePsychological Safety at Work 51\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 3 \u003c\/b\u003e\u003cb\u003eAvoidable Failure 53\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eExacting Standards 54\u003c\/p\u003e\n\u003cp\u003eStretching the Stretch Goal 60\u003c\/p\u003e\n\u003cp\u003eFearing the Truth 63\u003c\/p\u003e\n\u003cp\u003eWho Regulates the Regulators? 66\u003c\/p\u003e\n\u003cp\u003eAvoiding Avoidable Failure 68\u003c\/p\u003e\n\u003cp\u003eAdopting an Agile Approach to Strategy 70\u003c\/p\u003e\n\u003cp\u003eEndnotes 72\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 4 \u003c\/b\u003e\u003cb\u003eDangerous Silence 77\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eFailing to Speak Up 78\u003c\/p\u003e\n\u003cp\u003eWhat Was Not Said 79\u003c\/p\u003e\n\u003cp\u003eExcessive Confidence in Authority 83\u003c\/p\u003e\n\u003cp\u003eA Culture of Silence 86\u003c\/p\u003e\n\u003cp\u003eSilence in the Noisy Age of Social Media 92\u003c\/p\u003e\n\u003cp\u003eEndnotes 97\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 5 \u003c\/b\u003e\u003cb\u003eThe Fearless Workplace 103\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eMaking Candor Real 104\u003c\/p\u003e\n\u003cp\u003eExtreme Candor 109\u003c\/p\u003e\n\u003cp\u003eBe a Don't Knower 113\u003c\/p\u003e\n\u003cp\u003eWhen Failure Works 116\u003c\/p\u003e\n\u003cp\u003eCaring for Employees 119\u003c\/p\u003e\n\u003cp\u003eLearning from Psychologically Safe Work Environments 123\u003c\/p\u003e\n\u003cp\u003eEndnotes 124\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 6 \u003c\/b\u003e\u003cb\u003eSafe and Sound 129\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eUse Your Words 130\u003c\/p\u003e\n\u003cp\u003eOne for All and All for One 135\u003c\/p\u003e\n\u003cp\u003eSpeaking Up for Worker Safety 138\u003c\/p\u003e\n\u003cp\u003eTransparency by Whiteboard 142\u003c\/p\u003e\n\u003cp\u003eUnleashing Talent 146\u003c\/p\u003e\n\u003cp\u003eEndnotes 147\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePART III \u003c\/b\u003e\u003cb\u003eCreating a Fearless Organization 151\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 7 \u003c\/b\u003e\u003cb\u003eMaking it Happen 153\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eThe Leader's Tool Kit 154\u003c\/p\u003e\n\u003cp\u003eHow to Set the Stage for Psychological Safety 158\u003c\/p\u003e\n\u003cp\u003eHow to Invite Participation So People Respond 167\u003c\/p\u003e\n\u003cp\u003eHow to Respond Productively to Voice - No Matter Its Quality 173\u003c\/p\u003e\n\u003cp\u003eLeadership Self-Assessment 181\u003c\/p\u003e\n\u003cp\u003eEndnotes 183\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter 8 \u003c\/b\u003e\u003cb\u003eWhat's Next? 187\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eContinuous Renewal 187\u003c\/p\u003e\n\u003cp\u003eDeliberative Decision-Making 189\u003c\/p\u003e\n\u003cp\u003eHearing the Sounds of Silence 191\u003c\/p\u003e\n\u003cp\u003eWhen Humor Isn't Funny 193\u003c\/p\u003e\n\u003cp\u003ePsychological Safety FAQs 195\u003c\/p\u003e\n\u003cp\u003eTacking Upwind 208\u003c\/p\u003e\n\u003cp\u003eEndnotes 209\u003c\/p\u003e\n\u003cp\u003eAppendix: Variations in survey measures to Illustrate Robustness of Psychological Safety 213\u003c\/p\u003e\n\u003cp\u003eAcknowledgments 217\u003c\/p\u003e\n\u003cp\u003eAbout the Author 219\u003c\/p\u003e\n\u003cp\u003eIndex 221\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003eJacket Description\/Flap\u003c\/strong\u003e:\u003cbr\u003e\n\u003cp\u003eWritten for leaders and teams, \u003ci\u003e The Fearless Organization\u003c\/i\u003e is a practical guide for creating cultures where knowledge and innovation flourish because people feel safe to contribute their ideas. \u003c\/p\u003e\n\u003cp\u003eWhile many companies are investing in talent to compete in today's knowledge economy, the best talent is wasted if people are not able to speak up. The human instinct to \"fit in\" and \"go along\" works against the continuous flow of new ideas, new solutions, and critical thought necessary for companies to stay innovative. While not every idea will hit a home run, an organization's culture must not suppress, silence, ridicule or intimidate. Based on Amy Edmondson's 20 years of research, this invaluable book helps companies tackle the people side of the innovation equation to create workplaces that are safe, fearless and empowered to win with unbridled ideas. \u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eThe Fearless Organization\u003c\/i\u003e offers a step-by-step framework for establishing psychological safety within a team and an organization. It is filled with illustrative scenario-based examples and provides a clear path forward for implementing a culture that thrives on the free expression of ideas and nurturing engagement. \u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eThe Fearless Organization\u003c\/i\u003e can give leaders the confidence they need to unleash individual and collective talent and create the type of work environments that helps everyone succeed and their organizations to thrive.\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003eReview Quotes\u003c\/strong\u003e:\u003cbr\u003e\n\u003cp\u003e\"... a valuable addition to the popular management literature on teamwork.\" (\u003ci\u003eFinancial Times, \u003c\/i\u003e Oct 2018)\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003eJacket Description\/Back\u003c\/strong\u003e:\u003cbr\u003e\n\u003cp\u003e\u003cb\u003ePraise for the fearless organization\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\"\u003ci\u003eThe Fearless Organization\u003c\/i\u003e is a modern masterpiece -- useful, timeless, and a delight to read. Amy Edmondson's weave of studies, stories, and insights from her decades of research shows why psychological safety is the key ingredient for creating high-performing, humane, and resilient workplaces. This gem is packed with steps that leaders can take so people feel compelled to share mistakes and concerns -- confident they won't be humiliated, ignored, or blamed for speaking up.\"\u003cbr\u003e--\u003cb\u003eRobert Sutton, Stanford Professor and author of national bestsellers including \u003ci\u003eGood Boss, Bad Boss\u003c\/i\u003e and (with Huggy Rao) \u003ci\u003eScaling Up Excellence\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\"Organizations today depend on talent, but there are many reasons that talent alone is not enough. The only way human capacities can truly flourish is in an atmosphere free of fear. Amy Edmondson has devoted 20 years to understanding psychological safety in organizations -- and in this timely, important book she shares what she's learned. She identifies the ways fear can stifle creativity and teamwork -- and then offers smart, practical advice for overcoming these obstacles and building an organization free of fear. This is a book that every leader should read and heed.\"\u003cbr\u003e--\u003cb\u003eDaniel H. Pink, author of \u003ci\u003eWHEN and DRIVE\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\"Before Google discovered it, and before the idea became a mainstream meme, Amy Edmondson discovered something really important about high performing teams: the people in them felt that they could raise difficult, risky, or controversial ideas without the fear of being shut down or punished. She called it 'psychological safety, ' and pioneered approaches to making it a reality in hundreds of teams. It is an idea whose time has triumphantly arrived. Edmondson's new book is your guide to it.\"\u003cbr\u003e--\u003cb\u003eRita McGrath, Professor, Columbia University, bestselling author, \u003ci\u003eThe End of Competitive Advantage: How to Keep Your Strategy Moving as Fast as Your Business\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\"The overwhelming message of Amy's book is this: leadership calls us to create workplaces where people feel safe to share ideas and mistakes are embraced as opportunities to learn. Build an organization free of fear and watch remarkable things happen. Not only is it the right thing to do, it's the ultimate competitive advantage!\"\u003cbr\u003e--\u003cb\u003eBob Chapman, CEO of Barry-Wehmiller and author of \u003ci\u003eEverybody Matters: The Extraordinary Power of Caring for Your People Like Family\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\"The importance of psychological safety in organizational life has been known for a long time, but only now do we have a roadmap of how to get there through this book's thorough analysis of how to build organizations that actually create psychological safety for all employees at all levels, and, thereby, insure higher quality performance, more safety, and, most importantly, more learning. Psychological safety will not only be desirable but absolutely necessary as organizations become more complex and more dependent on the commitment of all their members. This book makes the case through a thorough review of relevant research and illustrates all of its main points through powerful stories from a broad variety of organizations.\"\u003cbr\u003e--\u003cb\u003eEdgar H. Schein, Professor Emeritus, MIT Sloan School of Management and author with Peter Schein of \u003ci\u003eHumble Leadership: The Power of Relationships, Openness and Trust\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003ePublisher Marketing\u003c\/strong\u003e:\u003cbr\u003e\n\u003cp\u003e\u003cb\u003eConquer the most essential adaptation to the knowledge economy\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eThe Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth \u003c\/i\u003eoffers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent--but what good does this talent do if no one is able to speak their mind? The traditional culture of \"fitting in\" and \"going along\" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. \u003c\/p\u003e\n\u003cp\u003eThis book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExplore the link between psychological safety and high performance\u003c\/li\u003e\n\u003cli\u003eCreate a culture where it's \"safe\" to express ideas, ask questions, and admit mistakes\u003c\/li\u003e\n\u003cli\u003eNurture the level of engagement and candor required in today's knowledge economy\u003c\/li\u003e\n\u003cli\u003eFollow a step-by-step framework for establishing psychological safety in your team or organization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eShed the \"yes-men\" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. \u003ci\u003eThe Fearless Organization\u003c\/i\u003e helps you bring about this most critical transformation.\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\n\u003cbr\u003e\n\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003cp\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Edmondson, Amy C\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wiley\u003cbr\u003e\u003cb\u003eBinding:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003ePub Date:\u003c\/b\u003e 2018-11-20\u003cbr\u003e\u003cb\u003eBISAC:\u003c\/b\u003e Business \u0026amp; Economics|Organizational Behavior|Business \u0026amp; Economics|Organizational Development|Psychology|Industrial \u0026amp; Organizational Psychology|Business \u0026amp; Economics|Management|General|Business \u0026amp; Economics|Human Resources \u0026amp; Personnel Management|Business \u0026amp; Economics|Leadership\u003cbr\u003e\u003cb\u003eSubjects:\u003c\/b\u003e Organizational learning|Psychological aspects|Psychology, Industrial|Organizational behavior\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.0 lbs\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781119477242\u003cbr\u003e\u003cb\u003eASIN:\u003c\/b\u003e -\u003cbr\u003e\u003cb\u003eSKU:\u003c\/b\u003e SP-9781119477242\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":51154166153494,"sku":"SP-9781119477242","price":42.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0857\/9910\/8886\/files\/9781119477242_spiral.png?v=1774935143","url":"https:\/\/lusper.myshopify.com\/products\/the-fearless-organization-creating-psychological-safety-in-the-workplace-for-learning-innovation-and-growth","provider":"Lusperbooks","version":"1.0","type":"link"}