{"product_id":"outsourcing-information-systems-3-volume-set-sage-library-in-business-and-management-1st-ed","title":"Outsourcing Information Systems 3 Volume Set (Sage Library in Business and Management) (1ST ed.)","description":"\n\u003ctable align=\"center\" border=\"0\" cellpadding=\"2\" cellspacing=\"0\" width=\"100%\"\u003e\n\u003ctr\u003e\n\u003ctd class=\"productDetailSmallElements\"\u003e\n\u003cp\u003e\n\u003cstrong\u003eTable of Contents\u003c\/strong\u003e:\u003cbr\u003e\n\t\t\t\t\t\t\t\tVOLUME I: MAKING IT OUTSOURCING DECISIONS \n\u003cbr\u003e 1.1 Theoretical Perspectives \n\u003cbr\u003e Theoretical Perspectives on the Outsourcing of Information Systems - M. Cheon, V. Grover and J. Teng \n\u003cbr\u003e Global Disaggregation of Information-Intensive Services - U. Apte and R. Mason \n\u003cbr\u003e Interpreting Information Technology Sourcing Decisions from a Transaction Cost Perspective - M. Lacity and L. Willcocks \n\u003cbr\u003e Findings and critique \n\u003cbr\u003e Complexities in IS Sourcing - B. Marcolin and A. Ross \n\u003cbr\u003e Equifinality and relationship management \n\u003cbr\u003e 1.2 Determinants of IT Outsourcing \n\u003cbr\u003e Determinants of Information Technology Outsourcing - L. Loh and N. Venkatraman \n\u003cbr\u003e A cross-sectional analysis \n\u003cbr\u003e Research Report - Q. Hu, C. Saunders and M. Gebelt \n\u003cbr\u003e Diffusion of information systems outsourcing \n\u003cbr\u003e A reevaluation of influence sources \n\u003cbr\u003e Production and Transaction Economies and IS Outsourcing - S. Ang and D. Straub \n\u003cbr\u003e A study of the U.S. banking industry \n\u003cbr\u003e The Determinants of Total IT Outsourcing - J. Barthélemy and D. Geyer \n\u003cbr\u003e An empirical investigation of french and german firms \n\u003cbr\u003e Financial Performance, CEO Compensation, and Large-Scale Information Technology Outsourcing Decisions - J. Hall and S. Liedtka \n\u003cbr\u003e Bringing Back IT - D. Whitten and D. Leidner \n\u003cbr\u003e An analysis of the decision to backsource or switch vendors \n\u003cbr\u003e 1.3 IT Outsourcing Strategy \n\u003cbr\u003e The Value of Selective IT Sourcing - M. Lacity, L. Willcocks and D. Feeny \n\u003cbr\u003e Strategic Intent for IT Outsourcing - A. DiRomualdo and V. Gurbaxani \n\u003cbr\u003e IT Outsourcing in Insurance Services - L. Willcocks and M. Lacity \n\u003cbr\u003e Risk, creative contracting, and business advantage \n\u003cbr\u003e The Market′s Perception of the Transactional Risks of Information Technology Outsourcing Announcements - W. Oh, M. Gallivan and J. Kim \n\u003cbr\u003e Firm Strategic Profile and IT Outsourcing - B. Aubert, G. Beaurivage, A.M. Croteau and S. Rivard \n\u003cbr\u003e Strategic Dependence on the IT Resource and Outsourcing - D. Straub, P. Weill and K Schwaig \n\u003cbr\u003e A test of the strategic control model \n\u003cbr\u003e VOLUME II: MANAGING OUTSOURCING RELATIONSHIPS \n\u003cbr\u003e 2.1 Determinants of Success \n\u003cbr\u003e The Role of Trust in Outsourced IS Development Projects - R. Sabherwal \n\u003cbr\u003e The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions - V. Grover, M. Cheon and J. Teng \n\u003cbr\u003e An Empirical Investigation of Information Technology Sourcing Practices - M. Lacity, and L. Willcocks \n\u003cbr\u003e Lessons from experience \n\u003cbr\u003e Do Formal Contracts and Relational Governance Function as Substitutes or Complements? - L. Poppo and T. Zenger \n\u003cbr\u003e IT Outsourcing Strategies - J. Lee, S. Miranda and Y Kim \n\u003cbr\u003e Universalistic, Contingency, and Configurational Explanations of Success \n\u003cbr\u003e The Impact of Process Standardization on Business Process Outsourcing Success - K. Wullenweber, D. Beimborn, T. Weitzel and W. Konig \n\u003cbr\u003e 2.2 Client Capabilities \n\u003cbr\u003e IT Outsourcing and Core IS Capabilities - L. Willcocks and D. Feeny \n\u003cbr\u003e Challenges at lessons at DuPont \n\u003cbr\u003e Critical Capabilities for Offshore Outsourcing of IS - C. Ranganathan and S. Balaji \n\u003cbr\u003e 2.3 Supplier Capabilities and Perspectives \n\u003cbr\u003e The Role of Vendor Companies in IS\/IT Outsourcing - A. Pinnington and P. Woolcock \n\u003cbr\u003e From the Vendor′s Perspective - N. Levina and J. Ross \n\u003cbr\u003e Exploring the value proposition in information technology outsourcing \n\u003cbr\u003e Taking the Measure of Outsourcing Providers - D. Feeny, M. Lacity and L. Willcocks \n\u003cbr\u003e Contracts in Offshore Software Development - A. Gopal, K. Sivaramakrishnan, M. Krishnan and T. Mukhopadhyay \n\u003cbr\u003e An empirical analysis \n\u003cbr\u003e Managing Dispersed Expertise in IT Offshore Outsourcing - I. Oshri, J. Kotlarsky and L. Willcocks \n\u003cbr\u003e Lessons from Tata Consultancy Services \n\u003cbr\u003e2.4 Relationship Management \n\u003cbr\u003e The Australian Federal Government′s Clustered-agency IT Outsourcing Experiment - P.B. Seddon \n\u003cbr\u003e Exploring Relationships in Information Technology Outsourcing - T. Kern and L. Willcocks \n\u003cbr\u003e The interaction approach \n\u003cbr\u003e Portfolios of Control in Outsourced Software Development Projects - V. Choudhury and R. Sabherwal \n\u003cbr\u003e A Relationship Perspective on IT Outsourcing - R. Kishore, H.R. Rao, K. Nam, S. Rajagopalan and A. Chaudhury \n\u003cbr\u003e VOLUME III: GLOBAL OUTSOURCING ISSUES AND TRENDS \n\u003cbr\u003e 3.1 Workforce Issues \n\u003cbr\u003e Employment Outsourcing in Information Systems - S. A. Slaughter and S. Ang \n\u003cbr\u003e The Information Technology Workforce Trends and Implications 2005-2008 - P. Zwieg et al \n\u003cbr\u003e The Politics and Economics of Offshore Outsourcing - N.G Mankiw and P. Swagel \n\u003cbr\u003e Offshoring and its Implications for the Information Systems Discipline - R. Hirschheim, C. Loebbecke, M. Newman and J. Valor \n\u003cbr\u003e Where perception meets reality \n\u003cbr\u003e 3.2 Offshore Outsourcing \n\u003cbr\u003e The Role of Software Processes and Communication in Offshore Software Development - A. Gopal, T. Mukhopadhyay and M. Krishnan \n\u003cbr\u003e Proven Practices for Effectively Offshoring IT Work - J. Rottman and M. Lacity \n\u003cbr\u003e Why Nearshore Means That Distance Matters - E. Carmel and P. Abbott \n\u003cbr\u003e Developing a Knowledge-based Perspective on Coordination - J. Kotlarsky, P. van Fenema and L. Willcocks \n\u003cbr\u003e The case of Global Software Projects \n\u003cbr\u003e Operational Capabilities Development in Mediated Offshore Software Service Models - S. Jarvenppaa and J. Mao \n\u003cbr\u003e Offshore Middlemen - V. Mahnke, J. Wareham and N. Bjorn-Andersen \n\u003cbr\u003e Transnational intermediation in technology sourcing \n\u003cbr\u003e Explaining Variations in Client Extra Costs Between Software Projects Offshored to India - J. Dibbern, J. Winkler and A. Heinzl \n\u003cbr\u003e 3.3 Application Service Provision \n\u003cbr\u003e Application Service Provision - T. Kern, L. Willcocks and M. Lacity \n\u003cbr\u003e Risk assessment and risk mitigation \n\u003cbr\u003e What Drives Netsourcing Decisions? An empirical analysis - C. Loebbecke and C. Huyskens \n\u003cbr\u003e Understanding the Service Component of Application Service Provision - A. Susarla, A. Barua and A. B. Whinston \n\u003cbr\u003e An empirical analysis of satisfaction with ASP services \n\u003cbr\u003e 3.4 Past, Present, and Future of Global IT Sourcing \n\u003cbr\u003e The Enterprise Capability Organization - M. McDonald \n\u003cbr\u003e A future for IT \n\u003cbr\u003e Global Outsourcing of Back Office Services - M. Lacity, L. Willcocks and J. Rottman \n\u003cbr\u003e Lessons, trends and enduring challenges \n\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003eMarc Notes\u003c\/strong\u003e:\u003cbr\u003e\n\t\t\t\t\t\t\t\tIncludes bibliographical references.;vol. 1. Making IT outsourcing decisions -- vol. 2. Managing outsourcing relationships -- vol. 3. Global outsourcing issues and trends.\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003eBiographical Note\u003c\/strong\u003e:\u003cbr\u003e\n\t\t\t\t\t\t\t\tLeslie Willcocks is a professor at the London School of Economics and Political Sciences and is recognised internationally for his work in the Information Systems field. He is co-author of 23 books and over 150 refereed publications and is a visiting professor at three other universities as well as editor of the Journal of Information Technology. His major research interests include outsourcing, IT management, large scale complex projects, eg, CRM, ERP, organisational change and IT measurement. He is also engaged in looking at technology in globalisation and the strategic use of IT, IT leadership, IT enabled organisational change as well as business process outsourcing and offshoring, organisational behaviour, social theory and philosophy for information systems, and public sector IT Policy. \n\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003eMary Lacity is a professor of Information Systems at the University of Missouri-St. Louis, Research Affiliate at Templeton College, Oxford University, and Doctoral Faculty Advisor at Washington University. Her research interests focus on IT management practices in the areas of sourcing, IT privatization, relationship management, and project management. She has conducted case studies in over 100 organizations and has surveyed both US and European IT managers on their management practices. She was the recipient of the 2000 World Outsourcing Achievement Award sponsored by PricewaterhouseCoopers and Michael Corbett and Associates. Her articles have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, IEEE Computer, Communications of the ACM and many other academic and practitioner outlets. She is Senior Editor for MIS Quarterly Executive and US Editor of the Journal of Information Technology. \u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003ePublisher Marketing\u003c\/strong\u003e:\u003cbr\u003e\n\t\t\t\t\t\t\t\tDomestic and global outsourcing is prescribed for everything from back office services like information technology development, human resource transactions, and indirect procurement to core services such as innovation, research and development, marketing and customer care. While the vision of global sourcing using multiple suppliers that are agile, effective, and cost efficient is certainly achievable, it requires an immense amount of detailed management to make it work. \n\u003cbr\u003e\n\u003cbr\u003eNot surprisingly, outsourcing IT and back office functions, especially, has received immense attention in trade journals, the media and in supplier and consulting marketing outlets. This has led to a cacophony of opinions on what works and what does not, and what the record actually is on outsourcing strategy and implementation. \n\u003cstrong\u003eOutsourcing Information Systems\u003c\/strong\u003e brings together the papers that combined contribute a detailed understanding of how outsourcing of IS and back office functions has developed, and is likely to develop, the theories that can be applied to this field of study, the mistakes committed and learning achieved, and insights into what really does work. \n\u003cbr\u003e\n\u003cbr\u003eLeslie Willcocks and Mary Lacity have carefully selected in-depth analyses of the major forms of sourcing and related managerial practices from rigorously researched and objective sources based in the academic literature to provide a comprehensive and up-to-date resource for researchers and practitioners both. \n\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\n\u003cp\u003e\n\u003cstrong\u003eReview Citations:\u003c\/strong\u003e\n\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan class=\"italic\"\u003eReference and Research Bk News\u003c\/span\u003e 08\/01\/2009 pg. 121 (EAN 9781848604452, Hardcover)\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cbr\u003e\n\u003cp\u003e\n\u003cstrong\u003eContributor Bio:\u003c\/strong\u003eWillcocks, Leslie\u003cbr\u003e\n\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eLeslie Willcocks\u003c\/b\u003e is Professor in Technology Work and Globalization and Director of the Outsourcing Unit at London School of Economics and Political Science. He is Editor-in-Chief of the Journal of Information Technology. He has a global reputation for his work in outsourcing, global strategy, organizational change and managing digital business.\u003c\/p\u003e\n\u003cp\u003eHe has researched, educated and advised major corporations and governments globally on these issues for 25 years, and is co-author of 43 books and over 230 refereed journal papers on these subjects. He has recently published Outsourcing - All You Need To Know (White Plume).\u003c\/p\u003e\n\u003cp\u003e Forthcoming books include Nine Keys to World Class BPO (Bloomsbury, forthcoming) and South Africa's BPO Service Advantage: Becoming Strategic in the Global Marketplace (Palgrave, forthcoming).\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003cstrong\u003eContributor Bio:\u003c\/strong\u003eLacity, Mary C\u003cbr\u003e\n\u003cb\u003eMary Lacity\u003c\/b\u003e is Curators' Distinguished Professor at the University of Missouri-Saint Louis. She has held visiting positions at the London School of Economics, Washington University, and Oxford University. She has co-authored 24 books, most recently Willcocks, L. and Lacity, M. (2016), Service Automation: Robots and the Future of Work, Brooks Publishing, UK.\u003cbr\u003e\u003cbr\u003e\n\n\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\n","brand":"Sage Publications Ltd","offers":[{"title":"Default Title","offer_id":51502566474006,"sku":"9781848604452","price":1161.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0857\/9910\/8886\/files\/9781848604452.jpg?v=1783310515","url":"https:\/\/lusper.myshopify.com\/products\/outsourcing-information-systems-3-volume-set-sage-library-in-business-and-management-1st-ed","provider":"Lusperbooks","version":"1.0","type":"link"}